Privacy policy

Information we collect

We collect information you choose to provide, including your name, company, email, phone number, industry, company size, business challenges, software, requested consultation time, and assessment or calculator inputs. Authenticated client and internal users may also have account identifiers, organization membership, project records, support requests, notes, and documents.

We may collect limited first-party technical events such as page path, form start or completion, assessment completion, and a privacy-preserving anonymous session identifier. We do not use advertising trackers or sell browsing data.

How we use information

• Respond to consultation and contact requests.
• Prepare, schedule, and deliver requested services.
• Operate and secure authenticated client and administrative areas.
• Improve website flows and understand aggregate engagement.
• Detect abuse, investigate failures, and maintain audit records.
• Meet legal, contractual, and security obligations.

How information is shared

We do not sell personal information. Information may be processed by infrastructure, email, calendar, database, and service providers only as needed to operate the requested functionality. We may disclose information when required by law, to protect rights or safety, or as part of a business transaction with appropriate protections.

Retention and deletion

We retain consultation records while a business relationship is active or reasonably being considered, and then only as long as needed for legitimate operational, security, tax, or legal purposes. You may request access, correction, or deletion by emailing Nolan@Lavergnesystems.com. Some records may be retained when legally required or necessary to protect the service.

Security

We use server-side authorization, organization scoping, parameterized database queries, input validation, rate controls, audit logging foundations, and managed hosting protections. No system can guarantee absolute security; suspected issues can be reported through the process on our security page.

Children and sensitive information

This business website is not directed to children. Do not submit passwords, payment card numbers, health records, government identifiers, or other sensitive information through public forms. Sensitive service data is handled only under an appropriate written engagement.

Changes and contact

We may update this policy as the service changes. Material updates will be reflected by the date above. Questions may be sent to Nolan@Lavergnesystems.com.